Support

  • Technical Assistance

    We offer a wide range of Technical Support services for online shops that range from configuring the shop options, necessary for it to work as required in each particular case, the module installation, upgrade, data migration from other platforms, troubleshooting, scheduling backups, creating development and test environments to provide technical support and test new developments, without affecting the production shop and keeping version control for shops that are constantly growing, developing and evolving.

  • Training and Documentation

    In addition, among our support services, we include the Training and Documentation modality, which will allow users or administrators of the online business to know and master technical aspects necessary to manage ecommerce autonomously.


How to contract the service?

  • 1. Ask for the budget

    The cost estimate for technical support is measured in working hours. You can consult us through our Contact Form and communicate the incident or the requirements that you have for those that require our intervention in your online shop.

  • 2. Make the order

    We will respond as soon as possible with an estimate and a link to contract the number of hours required for the intervention. While placing the order, you can add any information that you consider appropriate in the comments field, in any case we will communicate with you whenever necessary throughout the process.

  • 3. Follow up

    Stay informed at all times of the progress of the contracted service and keep track of the tasks carried out as they are completed from your Client Area in the section " Services Status ".

See all the details and contracting conditions of this service in the following link: Service contract and confidentiality agreement for Technical Support .

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Prestashop 301 Redirect -...

Prestashop 301 Redirect - Up to 100...

Price €78.00

301 redirections in Prestashop for domain switching or improve SEO by restructuring the website. Solution to the indexing of pages with errors and broken 404 links, which affect search engine positioning. Up to 100 URL redirections per shop.

Install Google Tag Manager...

Install Google Tag Manager in...

Price €78.00

Install Google Tag Manager in Prestashop to manage tracking tags, obtain web statistics and events registered in ecommerce, while optimizing the performance (WPO) of the online shop. It includes the configuration of Google Analytics, migration of other code fragments and compliance with the EU Cookies and Privacy regulations (GDPR / RGPD).

Install Google Analytics in...

Install Google Analytics in...

Price €58.99

Obtain web traffic analysis by Installing Google Analytics in Prestashop and having the web statistics data collected, without affecting web load time and complying with EU cookie and privacy regulations (GDPR/RGPD).